We’re Hiring! Account Manager for Futerra London

We’re looking for an experienced Account Manager with a passion to make a positive impact. You will have an entrepreneurial spirit, be naturally collaborative and have a passion for sustainability, creativity and communications.

Futerra is a change agency – a hybrid strategy consultancy and creative agency. We imagine better, brighter ways of doing things and then work with people who can make them happen. And we’re driven by our mission to make sustainable development so desirable it becomes normal. We believe sustainability is a billion-dollar opportunity and we work with the world’s leading brands to find and unlock that opportunity through smart strategy and powerful creative.


You will be responsible for:

  • Managing client relationships through effective communication, problem solving, and responding to requests
  • Supporting Account Directors in managing multi-disciplinary agency teams and developing a strong partnership with clients
  • Monitoring progress of projects against agreed timelines and oversee production timetables to ensure timely delivery
  • Working with the finance team to ensure sound financial management of projects, ensuring costs are invoiced promptly and jobs run on budget
  • Taking client briefs and, where required, supporting the Planner with drafting creative briefs
  • Keeping the team and the client up to date with important knowledge of specific jobs and relevant industry news
  • Maintaining accurate records of meetings, decisions and next actions
  • Reporting in to one or two Account Directors


More about you:

  • An agency track record of delivering exceptional and consistent client service through efficient communication and problem solving
  • Familiarity with a range of comms channels, including one or more of: ATL and BTL campaigns, experiential, web, social, design
  • Taking client briefs and working with the full project team to drive projects to successful conclusions
  • Comfortable presenting to clients; from creative to strategy to logistics
  • Experience in managing multiple accounts simultaneously
  • A nose for detail as well the ability to see the bigger picture
  • Liaising consistently and thoroughly with your direct report(s)
  • Maintaining accurate records of meetings, decisions and next actions – and ensuring these are followed through
  • Bags of energy, confidence, a positive attitude and the ability to handle pressure in a fast-paced environment
  • Experience of managing sustainability or cause campaigns and an interest in the current social and environmental issues landscape


As a Futerran, you’ll:

  • Bring a spirit of entrepreneurialism, joy and inspiration to bolster our own
  • Have the ability/desire to thrive in a fast-paced environment
  • Be switched on and happy to contribute ideas in brainstorms, meetings, scrums, and company away days
  • Help change the world


To apply please send your CV and covering letter to by 6thJuly 2018.


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